How secure is Choose and Book?

For Choose and Book to work, your personal details – such as name, address, date of birth and why you are being referred - will be sent electronically to your chosen hospital.  Many GP practices already store patient information on their clinical computer systems.

You can be reassured that Choose and Book meets strict national and international standards and requirements for holding and transferring accurate information electronically, including ISO 27001 and the eGovernment Interoperability Framework (eGIF). Choose and Book also meets the conditions of the 1998 Data Protection Act.

You can be certain that your referral information will be held and sent securely and will only be seen by those who are directly involved in delivering your care.  The option for a GP to book your appointment via a referral letter will still be possible if you prefer.